Privacy Policy

Who is responsible for your data

RIFCO (Rifco B.V.) is the controller of the personal data processed through this website. You can reach us using the contact details at the bottom of this page, or by email at info@rifco.nl.

What data we collect

We only collect the data you choose to give us through our contact and quote forms. Depending on the form, this may include:

• your name and company;
• your email address and (optionally) phone number;
• the subject of your enquiry and any message or details you provide;
• for a quote: the services you’re interested in, the region, and the approximate size, frequency and timeline of the work.

We do not require you to create an account, and we do not collect any data beyond what you submit.

Cookies and tracking

This website does not use tracking, advertising or analytics cookies, and does not build profiles of its visitors. Only the site’s strictly necessary technical functioning applies.

Why we use your data

We use your data solely to respond to your enquiry, prepare a quote and, where useful, arrange a site survey. The legal basis for this is your consent when you submit the form, the steps we take at your request before entering into a possible agreement, and our legitimate interest in responding to business enquiries.

Who can see your data

We treat your details confidentially and never sell or rent them. Your enquiry is stored in RIFCO’s own business systems and is accessible only to the staff who handle it. Where we rely on trusted service providers (for example for website hosting or IT), they process data only on our instructions and under a data-processing agreement.

How long we keep it

We keep your data no longer than necessary for the purposes described above and for any business relationship that results from your enquiry. Once it is no longer needed, we delete it.

Where your data is processed

Your data is processed within the European Economic Area (EEA).

Your rights

Under the GDPR you have the right to:

• access the personal data we hold about you;
• have inaccurate data corrected;
• have your data erased;
• restrict or object to our processing;
• receive your data in a portable form;
• withdraw any consent you have given.

Complaints

To exercise any of these rights, contact us at info@rifco.nl. You also have the right to lodge a complaint with the supervisory authority: the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit).

Changes to this policy

We may update this Privacy Policy from time to time. The date of the most recent update is shown at the top of this page.